Sony Careers - Jobs Near Me - Customer Success Associate Post

Updated: March 23, 2024 12:18 AM GMT

Sony

Ponpathirkoodam, Tamil Nadu (+71 others)

Sony Recruitment

The Customer Success Associate is responsible for providing support to Sony's customers and ensuring that they have a positive experience with Sony's products and services. This role requires a strong understanding of Sony's products and services, as well as the ability to build relationships with customers.

Sony Careers

Responsibilities:

• Answer customer questions and resolve customer issues.

• Provide support to customers through phone, email, and chat.

• Track and measure customer satisfaction.

• Identify opportunities to improve customer experience.

Sony Jobs Near Me

Skills:

• Excellent communication skills, both verbal and written.

• Strong customer service skills.

• Ability to work independently and as part of a team.

• Ability to learn new products and services quickly. More Detail