Customer Service Representative

Updated: March 22, 2024 09:40 PM GMT

Full-time Job in Tarakan, North Kalimantan

PT. Teknologi Perdana Indonesia

Tarakan, Tarakan City, North Kalimantan

Our company is one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation and delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Indonesia.

Main Fuctions
• Processing requests and feedback from the company’s clients (live chat, outgoing calls, face-to-face meetings) about the quality of the services provided, handling objections and resolving conflict situations between service users;
• Assisting riders with the registration process in mobile app, as well as supporting them in resolving order related issues, photo report checks;
• Assisting supervisor with promotional activities.

We offer
• Online training course from the first day of working;
• Stable monthly remuneration + annual revision & increment depending on your personal indicators\performance;
• Trial period to decide if this job is for you or... More Detail