Nhân Viên Lễ Tân/ Receptionist

Bellerive Hoi An Hotel & Spa

Hội An, Quảng Nam

• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up- selling and by monitoring rooms&039; inventory to assist in maximizing rooms&039; revenue
• Maintain accurate records of daily transactions
• Daily liaison with inter departments such as food & beverage and housekeeping for guest movements, requests, and activities
• Ensuring timely and efficient delivery of guest amenities and ensuring the security of our guests and their possessions
• Well- groomed and presented in line with hotel policy
• Be responsible for completing a wide variety of front office tasks assigned by Front Office Management team
• Assisting guests with requests and memorable experiences by sharing your hotel and local knowledge
• Meeting and exceeding guest expectations and confident
• Updating the shift diary during and at the end of shift detailing all important activities carried out
• Ensure Lobby and working area is always immaculate
• Understand and... More Detail

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