Guest Assistant / Front Office Reception

Updated: March 22, 2024 03:45 PM GMT

Leeu Collection South Africa (Pty) Ltd.

Franschhoek

You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role.

Experience and Skills:
• Minimum of 2 years of experience in the Front Office operations of a luxury hotel
• Proficient in use of various well-known Property Management systems
• Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance
• Display a sense of urgency and dedication to meeting the needs and wishes of others
• The ability to remain calm and professional when under pressure
• Strong interpersonal skills
• Excellent verbal and written skills
• Must be professional and a team player
• Sustainable quality and attention to detail

Inherent Requirements:
• Grade 12 – Matric Certificate
• Tertiary qualification in Hospitality Management would be... More Detail