Engineer II, Customer Support

Arrow Electronics

Al-Qalyubia Governorate

*Position:* Engineer II, Customer Support *Job Description:* Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Acknowledging and resolving customer complaints.Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of tickets.Can provide RCA, CA and PA.Ensure customer satisfaction and provide professional customer support.Can work on the tickets belongs to one of the following areas(Scrubbing, Add Part, LC, RoHS, REACH). *Location:* EG-Banha, Egypt (EI Corniche Street) *Time Type:* Full time *Job Category:* Engineering and Technology More Detail

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