宾客服务经理

Updated: March 03, 2024 04:31 PM GMT

Full-time Job in Taiyuan, Shanxi

Marriott International

Taiyuan, Shanxi, China (+1 other)

Job Number 24034586
Job Category Rooms & Guest Services Operations
Location JW Marriott Hotel Taiyuan, Qinxian North Street #79, Taiyuan, Shanxi, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at... More Detail