German Customer Support Advisor in Ghent - Hybrid

Updated: March 21, 2024 08:22 PM GMT

Full-time Job in Merelbeke, Flanders

Cross Border Talents

Merelbeke

Are you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro!

About Us:

Our team is dedicated to delivering exceptional support to customers across Europe. With a focus on proactive problem-solving and outstanding customer service, we're committed to solving client's problems smoothly and efficiently.

Role Overview

This role involves providing support for international breakdowns and utilizing language skills for effective communication and resolution. Responsibilities include taking ownership of incidents, coordinating with repair dealers, and updating customers on progress. Proactive problem-solving and teamwork are essential for ensuring customer satisfaction.

Key Responsibilities:
• Support customers with international breakdowns using multi-lingual skills.
• Take full ownership of breakdowns regardless of location, providing customers peace of mind.
• Maintain regular communication with repair dealers and update... More Detail