Customer Success & Care Manager

AUXIPRESS

Watermael-Boitsfort

Location: Souverain 25/Mix (Watermael-Boitsfort), Brussels, Belgium
Start date: As soon as possible

Could you be our new Customer Success & Care Manager?

The Customer Success and Care Manager’s main mission is to guarantee customer satisfaction. He/she manages incoming requests, calls and emails, generates opportunities that turn into orders, and identifies and assesses customer needs in order to extend our services. The Customer Success and Care Manager’s objective is to use customer relations as a proactive lever for customer loyalty and business development, to make this relationship a source of satisfaction and a channel for listening and product development.

About Auxipress

Auxipress is the leader in media monitoring and data analysis in Belgium. We provide brand intelligence solutions to enable companies to know their media impact, improve their image evolution, or benchmark their image with competitors. Thanks to the right mix between expertise and smart algorithms, we give... More Detail

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AUXIPRESS