No Call Center Experience Required | Customer Service Representative Job at...

Updated: March 02, 2024 09:21 PM GMT

Full-time Job in Laoag City, Ilocos Region

Accenture Inc

Laoag City, Ilocos Norte, Philippines (+1 other)

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Accenture in the Philippines is currently looking forCustomer Service Associateswho will be responsible in performing the following day-to-day tasks:
• You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
• You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
• You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

What are we looking?
• Graduate of any course; college undergraduates with relevant... More Detail