Volunteer

Updated: March 20, 2024 06:47 PM GMT

Citizens Advice Torridge, North, Mid and West Devon

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Our volunteering roles

We recruit for a number of roles and there are many ways to get involved, from admin, fundraising, to helping our clients find the information and advice they need. Our volunteers give confidential advice online, over the phone and in person, to help our clients resolve their problems.

Details of the roles currently on offer can be found on our website www.ruraldevoncab.org.uk.

Advice Roles

What might you do as an adviser?
• Complete an introduction to Citizens Advice and comprehensive training for your role
• Talk to clients over the phone, online or face to face to explore what problems they’ve come for help with
• Find information about the clients’ problems and help them to understand their options
• Complete benefit checks to make clients aware of what benefits that they are entitled to
• Help to assess a client’s debts and provide money management advice
• Refer or signpost for more specialist or in depth advice where needed

Non-Advice roles

What... More Detail