L.E.A.SE. S.A.: Customer Quality Engineer

Updated: March 20, 2024 03:29 PM GMT

Full-time Job in Arlon, Wallonia

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Arlon

L.E.A.SE. S.A. recherche un/e Customer Quality Engineer

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First Brands Group, for its wiper division Client, is searching a Customer Quality Engineer. The position is based in the Manufacturing and R&D center located in Aubange – Belgium.

Reporting to the SQHE Manager, the primary function is to secure an effective management of customer complaints, related containment, corrective and preventive actions. In this field, the position is:
• Responsible to maintain good relationship and keep close contact with customers.
• Responsible for contacts with customers in cases of complaint or product return, and for the timely treatment of customer quality complaints.
• In charge to communicate on customer complaints to all persons involved in the plant and outside the plant. Maintain a record of customer complaints.
• Securing that the root cause analysis is timely provided to the customer.
• Driving the definition and implementation of containment actions to protect the... More Detail