Cluster Reservations Agent

Updated: March 20, 2024 07:28 AM GMT

Full-time Job in Fujairah

Novotel Fujairah

Fujairah

JOB DESCRIPTIONCompany DescriptionNovotel, ibis & Adagio Fujairah hotels are located a few minutes away from the city's landmarks and shopping malls that is ready to welcome every visitor to Fujairah. Our hotels offer 434 stylish rooms, two restaurants, bars, a coffee lounge, a gym, a swimming pool, free outdoor and indoor parking facilities, five fully equipped meeting rooms and a ballroom with the capacity up to 1,000 guests.Job Description• Handles reservations by applying the various step-by-step processes defined by the brand.• Provides a friendly and personal welcome for guests.• Enters reservation details precisely and correctly.• Confirms the reservation and takes care over written communications.• Follows up the administration of reservations very thoroughly, making check-in operations easier for the front desk team.• Ensures that information is passed on to the concerned departments and collegues.• Transforms a request for information into a potential reservation as soon as... More Detail

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