Sea Logistics Customer Care Supervisor

Kuehne Nagel

Laem Chabang, Bang Lamung District, Chon Buri

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company Your Role
You are responsible for the delivery of operational excellence through your team of Operational Care specialists
by providing leadership and direction, while continuously optimizing production costs. Your focus will be on developing the sea logistics export business by enhancing operational capability and delivery of increased profitability, balancing between cost-efficiency and high-quality processing. Your Responsibilities
• To ensure operational excellence through high quality shipment management and export services.
• To collaborate with Customer Care locations (CCL) through proactive provision of information, knowledge,
solutions and alternatives to deliver customer satisfaction.
• To maintain and strengthen operational carrier relationships.
• To contribute to continuous improvements of processes and controls for... More Detail

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Kuehne Nagel