Assistant Guest Relations Manager

Updated: March 19, 2024 01:03 AM GMT

Full-time Job in Sharm El-Sheikh, South Sinai Governorate

Accor

Sharm El-Sheikh, Second Sharm Al Shiekh

Job Description
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Build a good relationship with guests.
• Handle guests’ complaints and comments tactfully and efficiently.
• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies.
• Maintain department communication logbook and updated notice board.
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features.
• Ensure that... More Detail