Sales and Service Consultants - KZN

Updated: March 19, 2024 12:57 AM GMT

Logic 360 Group

Durban

Key Performance Areas
• To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products.

Customer
• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

Responsibilities
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct digital channels to maximize channel optimisation.
• Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times.
• Converse with our customers in a way that... More Detail