Director of Rooms

Updated: March 16, 2024 03:36 PM GMT

Full-time Job in Sharm El-Sheikh, South Sinai Governorate

Accor

Sharm El-Sheikh, Second Sharm Al Shiekh

Job Description

As the Director of Rooms, you will be responsible for managing all aspects of the rooms division, including front desk operations, housekeeping, reservations, and guest services. You will work closely with other department heads to ensure the highest level of guest satisfaction and profitability.

Responsibilities:
• Oversee the day-to-day operations of the rooms division, including staffing, training, and scheduling
• Monitor room inventory and rates to maximize revenue and occupancy
• Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and comfort
• Handle guest inquiries, complaints, and special requests in a timely and professional manner
• Develop and implement policies and procedures to improve efficiency and guest satisfaction
• Prepare and manage the departmental budget, including forecasting and cost control measures
• Collaborate with the sales and marketing team to promote room sales and packages
• Conduct regular... More Detail