Field Service Engineer

Updated: March 16, 2024 03:29 PM GMT

Gijima Holdings

Ficksburg

Introduction

PURPOSE

To Provide IT support assisting with hardware and software issues. The role is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting IT issues.

THIS IS A CONTRACT ROLE UNTIL 31 AUGUST 2024, with possible further extension

This role will require onsite support at FICKSBURG Border, Free State and include 24 x 7 x 356 days support with 12hours day and night shifts, inlcuding weekends and public holidays.

JOB DESCRIPTION

End user support - Resolve logged incidents as per client contract

Deploy, Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems, Office Automation Software, Printers, Scanners, Faxes

Setup desktop computers and peripherals and test network connections, install software for various applications and programs

Preventative maintenance - Identifies possible risks and reports to Team Lead

Deliver... More Detail