Receptionist/Administrator

Updated: March 16, 2024 12:50 AM GMT

The Chiltern & The Brook surgeries

Chalgrove, Oxford

Job summary

Greet patients and visitors to the practice. Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system.Dealing with all telephone queries/requests from patients, and acting as liaison with the Doctors/Nurses as necessary. Pulling and filing medical records as necessary. Processing repeat prescriptions. Scanning. Completing ad hoc tasks.

Main duties of the job

Main duties of the role:

Receptionists are the first point of contact for patients and visitors to the surgery, whether by telephone, in person or via electronic communication. They are expected to manage appointment booking on behalf of the clinical team and ensure that the surgery runs efficiently during the working day.Other tasks undertaken by Receptionists include:- Managing prescription requests- Registering new patients- Scanning documents- Data entry- Calling patients- Preparing the surgery each morning and closing down... More Detail