Front Desk Officer / Receptionist

Updated: March 15, 2024 09:26 PM GMT

Solve Education! Foundation

Kuala Kubu Bharu, Selangor

Solve Education! is a philanthropic organization committed to enabling people to empower themselves through education.

The Role

We are looking for a well-groomed, friendly front desk / Receptionist to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.

Responsible
• Keeping front desk tidy and presentable with all necessary material
• Greeting and welcoming guest
• Checking guests in and out
• Answering questions and addressing complaint
• Receiving and managing reservations made online and telephonically.
• Receive letters, packages etc
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be... More Detail