Operational Specialist

Updated: March 15, 2024 06:59 AM GMT

Part-time Job in Aigle, Vaud

Grand Tours Project

Aigle

Tour Operations and Guest Relations

Switzerland (Vaud, Valais, Fribourg)

80%-100% workload

Role Overview:

We are seeking a dynamic and detail-oriented individual to join our team as a Tour Operations and Guest Relations. This role is crucial in ensuring the seamless operation of our tours and providing outstanding support to our guests, both on and off the road. The ideal candidate is a problem-solver with excellent organizational skills and a passion for travel and customer satisfaction.

Key Responsibilities:
• Coordinate and manage logistics for cycling tours, including accommodations, transport, and route planning.
• Serve as the first point of contact for customer inquiries, providing prompt and friendly service via phone, email, and in person.
• Assist in office administrative tasks, including managing bookings, preparing travel documents, and maintaining records.
• Work closely with the tour guides and operations team to ensure all tour aspects are executed flawlessly.
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