Support Engineer

Huxley

Tubize

Main tasks:

In a context of industrial production of electromechanical assembly and under the supervision of the End Support Lead:
• Provisioning of catalog IS/IT services (staging of new computers, installation of softwares,…)
• Onboarding of new end-users
• Remote or on-site resolving technical problems with hardware, software and connectivity (L0 - L1)
• Troubleshooting customer issues while maintaining agreed upon service levels for customer contact and resolve
• Advise end-user about the use of catalog IS/IT services
• Participate in the configuration and support of internal systems
• Participate to all End-Support Squad tasks (physical inventory, evacuation of obsolete equipment,..)
• Adhering to documented policies, procedures and processes that are specific to the IS/IT department
• Clear and concise documentation of all end-user interaction within appropriate ITSM tool
• Working closely together with the Squad Leads, IT Manager and IT Program Manager to report status... More Detail

Apply Now

Similar Jobs

Companies Hiring in Tubize, Wallonia

Transpharma International

Royal Belgian Football Association

NN Belgium

Walden Group (ex EHDH)

IMPACT Jobs

Jober Group | Recrutement Dentaire et Medical

Groupe Jolimont

Trescal

Centum Electronics Ltd.

Start People Belgium

Adecco

ManpowerGroup

Noukie's

Toyota Material Handling France

METEOJOB by CleverConnect

Jobmatch

Telavox - Benelux/France

Huxley

Accent

Sparagus