Guest Relation Officer (Gro) Cafe

Updated: March 15, 2024 04:37 AM GMT

Full-time Job in Batu, East Java

THE BATU Hotel & Villas

Malang, Malang City, East Java

**RESPONSIBILITIES**:

- Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
- Be familiar with menu, promotions and service procedures.
- Provide full assistance to guests concerning general queries at the cafe.
- To work closely with the Operations / Service Operations Manager, shift leaders and staff members to ensure all guests are greeted properly and escorted to their ready tables.
- To familiarize with the work nature and responsibilities of floor staff and all the Café’s events.
• *REQUIREMENTS**:

- Female, max 25 years old
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Good personal grooming ... More Detail