Customer Service Representative / Receptionist

Updated: March 15, 2024 01:28 AM GMT

Stratogo

Dolphin Coast

Our client based in Phoenix Industrial Park, a specialist in the Stationery Manufacturers & Distributors industry Role: Receptionist / CSR

Location: Phoenix Industrial Park, Durban SA

Requirements
• Matric
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Excellent Customer Service support

Role & Responsibilities
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information... More Detail