Customer Service Executive 11 Month FTC / Processing Orders

Ernest Gordon Recruitment Limited

Hastings

Customer Service Executive (11 Month FTC / Processing Orders)

Are you a Customer Service Executive or similar, competent at processing orders looking for a varied role where you will work within a tight knit team within a market-leading specialist engineering company who offering a varied role where you only work Monday to Friday & will receive exposure to an array of interesting projects?

The role involves overseeing various aspects including maintaining exemplary customer service standards, spares forecasting, and store management. Additionally, responsibilities encompass providing support for international parts and sales, processing orders, handling warranty procedures, managing communications with customers and dealerships, and ensuring feedback is relayed to relevant teams. Other duties include managing ecommerce operations, handling dangerous goods shipments, maintaining dealership accounts, and undertaking ad-hoc tasks as assigned by the manager.

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