F&B Ambassador

Updated: March 14, 2024 11:50 AM GMT

Temp work Job in Gambang, Pahang

Rocana Hotel

Gambang, Pahang

Description

Responsibilities:

Customer Engagement: Greet guests warmly, assist with seating, and provide recommendations based on their preferences and dietary requirements.
Menu Expertise: Demonstrate thorough knowledge of the menu items, ingredients, preparation methods, and special offerings. Offer insights and suggestions to guests to enhance their dining experience.
Beverage Knowledge: Familiarize guests with the beverage selection, including cocktails, wines, and other beverages. Make recommendations and provide guidance on pairings.
Upselling: Proactively suggest add-ons, specials, and upgrades to enhance guests' orders and increase revenue.
Order Management: Take orders accurately and efficiently, ensuring special requests and dietary restrictions are communicated to the kitchen staff.
Service Excellence: Deliver food and beverages promptly and courteously, ensuring accuracy and quality. Address any concerns or issues promptly and professionally.
Relationship Building... More Detail