Engagement Response Specialist

Updated: March 13, 2024 11:12 PM GMT

Full-time Job in Djibouti

Grow IT Partners

Djibouti

Grow IT didn't have the most traditional beginning. We started out as 2 separate firms, both with a passion for helping IT Consulting companies grow.

It didn't matter that we started out as competitors, all we cared about was cracking the code of IT Consulting growth. After a month of collaborating and finally cracking the code, it hit us. Why not combine the brains, experience and resources of our firms, we knew we could 10x the results for our partners and ultimately help more founders achieve their dreams. So we made it official and Grow IT was born.

The Role

You Will Be Responsible For
• Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
• Partnering with the sales team to ensure that new customers are onboarded successfully.
• Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
• Ensuring a high level of customer renewals.
•... More Detail