Operation Supervisor

Updated: March 13, 2024 08:26 PM GMT

Full-time Job in Vacoas-Phoenix, Plaines Wilhems District

Motravay.mu

Vacoas-Phoenix

We are looking for an Operations Supervisor !

Duties:
• Supervise and coordinate the activities of the employee, including assigning tasks, follow up on training of new employees, and ensuring compliance to company policies and procedures.
• Manage employee schedules to ensure adequate coverage during peak hours and optimize labour cost.
• Oversee customers service standards to ensure that customers are served efficiently and courteously, addressing any customer complaints or concerns promptly.
• Monitor food quality, portion control, and presentation to ensure consistency and adherence to brand standards.
• Manage inventory levels by conducting regular stock checks, placing orders for supplies, and minimizing waste to control costs.
• Ensure compliance with health and safety regulations, including proper food handling, sanitation procedures, and workplace safety protocols.
• Conduct performance evaluations for employees, provide feedback, and identify areas for improvement.
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