Remote Client Support Officer

Aide Home Health Care

Caloocan, Metro Manila

Job Description : AIDE Home Health Care is seeking a highly motivated Remote Client Support Officer to join our team in Caloocan, NCR, Philippines.

This is a part-time position at the Associate Level, requiring a minimum of 2 years of experience in a similar role. Responsibilities : - Provide professional and courteous support to clients via phone, email, and chat- Assist clients in navigating our platform and answering any questions or concerns they may have- Maintain accurate and detailed records of client interactions- Collaborate with the rest of the team to ensure timely resolution of client issues- Identify trends and suggest improvements to enhance the client experience- Stay up-to-date on industry trends and best practices to better serve our clientsRequirements : - Proven experience in a client support role- Excellent communication skills, both written and verbal- Strong problem-solving skills and ability to think on your feet- Ability to work independently and in a team... More Detail

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