Implementation Specialist

Runchise

Sukabumi, Sukabumi City, West Java

We are looking for a Product Implementation who will be responsible for communicating and interfacing directly with customers to understand their needs, manage the implementation of developed technology products for end-users, follow procedures to set up the product, and also train them on how to operate it. They are responsible for independently handling customer implementations and accurately configuring the product and also responsible for providing customer feedback to refine the vision and strategy.

Job Description:
• Responsible for servicing the product after purchase
• Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation
• Guide the product team from the company to perform the implementation at the customer’s facility
• Render onsite training to the customer during implementation
• Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist
•... More Detail

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