3rd Line Support Technician

ebb3

Alderley Edge

Salary: Competitive

About the Role:

ebb3 is seeking a skilled 3rd Line Support Technician to join our dynamic team. In this role, you will be focusing on Citrix DaaS or VMware Horizon, providing crucial technical support, and troubleshooting for intricate issues within virtual desktop infrastructure (VDI). Your proficiency in Citrix DaaS or VMware Horizon, coupled with some knowledge in storage systems, hypervisors, and backup solutions like Veeam, will be pivotal in maintaining the stability, performance, and security of our VDI environments.

This role involves a hybrid work setup, where you will spend three days per week at our Alderley Park offices, collaborating directly with fellow engineering team members and other ebb3 colleagues.

If you possess a strong technical background, hands-on experience managing VDI platforms, an understanding of infrastructure including storage and hypervisors, along with exposure to data availability and backup solutions, we encourage you to... More Detail

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