Customer experience Supervisor
Updated: March 12, 2024 02:41 PM GMT
Full-time Job in Mwanza, Mwanza Region
Kyosk.app
MwanzaRole Profile
The incumbent of this role will be responsible for the performance and coordination of the Inbound Customer experience Executive. He/she will interface with cross-functional teams and systems to perform various functions, including external team management, quality assurance, customer acquisition and retention, and overall good customer experience.
The role holder will be responsible for designing and implementing customer retention strategies to increase loyalty and retention. The role will be responsible for collecting, collating, analyzing and presenting all data sets required for robust customer Retention. Design and implement campaign models, formats, and processes that will showcase the effectiveness of defined customer campaigns.
Drive service improvement, customer loyalty and retention, digital channel uptake and customer utilization with the objective of reduced cost to serve and increase our customer base.
Strategy
Key Responsibilities:
Actively engage and... More Detail
Similar Jobs
Companies Hiring in Mwanza, Mwanza Region
Jubaili Agrotec
BEESMOKE TANZANIA LIMITED
Ramani.io Company Limited
The National Institute for Medical Research (NIMR)
Good Neighbors Mwanza
Mein Ball Dein Ball e.V.
Dangote Group
ICAP
Fitnix Health and Fitness Center
Absa Group
SUNDA INTERNATIONAL
Nabaki Afrika Ltd
Kyosk.app
EMICHEM GENERAL TRADERS
Kyosk Digital Services
Executive Connections SA
Watoto Wa Africa Orphanage
Connect Space
Watoto Wa Africa Organization
Diageo
New Jobs Posted in Mwanza, Mwanza Region
Latest Jobs in Mwanza, Mwanza Region
-
Digital Marketing Intern
Sonismarts Digital Agency -
Sales Representative- Mwanza
Gap Recruitment Services Kenya -
Data Clerk
Americares -
Customer Experience Executive (Mwanza Branch)
Absa Group -
Night Club Supervisor
CVPeople Tanzania -
13 Geologists
Sotta Mining Corporation Limited -
Territory Manager
Kyosk -
Fleet and Safety Supervisor
AB InBev Africa -
Inventory Controller
AB InBev Africa -
Mechanical Technician
Diageo