Web Chat Assistant - Work From Home

Jollibee Foods Corporation

Davao City, Davao del Sur

Job Description : Jollibee Foods Corporation is seeking a motivated and confident individual to join our team as a Web Chat Assistant.

This is a full-time, work-from-home position based in Davao City, Philippines. As an Associate Level Web Chat Assistant, you will be responsible for providing excellent customer service and support through online chat platforms.

Responsibilities : - Respond to customer inquiries and provide assistance via web chat- Resolve customer complaints and issues in a professional and timely manner- Maintain a positive and helpful attitude towards customers at all times- Work closely with team members to collaborate on customer issues and solutions- Utilize problem-solving skills to address complex customer needs- Keep accurate records of customer interactions and transactions- Stay up to date on product knowledge and company policies- Contribute to a positive work environment and company cultureRequirements : - Minimum of 2 years of experience in customer... More Detail

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