Customer Service & Operations Manager (Melaka)
Updated: March 10, 2024 04:23 AM GMT
Full-time Job in Cheng, Malacca
Hong Leong Bank Berhad
MalaccaIf you are looking to excel and make a difference, take a closer look at us
The primary responsibility of the role includes (but is not limited to) :
Champions service performance within the branch (queue management, complaint handling, customer experience).
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.
in order to Prevent and Detect Fraud and Errors.
Staff Capacity planning (staff leave administration & relief arrangements).
Comply to Bank’s internal control and procedures.
Ensure Self-Audit Check is carried out diligently as required.
Relief functions as and when required (BM).
Oversees the Day to Day Activities of Subordinate Tellers and Customer Service Executives.
Train and coach Tellers and Customer Service Executives.
Represent HLB in relationship building with community.
Process improvement and cost down initiatives.
The successful candidate should be able to... More Detail
Similar Jobs
Companies Hiring in Cheng, Malacca
TeacherOn.com
Inang Street Cafe
Koseido Engineering Sdn Bhd
HOTEL PURI MELAKA
Inang Street Cafe
HAYAN PRINTS (M) SDN BHD
Inang Street Cafe
Inang Street Cafe
TAM KAH SEAFOOD SDN. BHD.
Cheng Yeap Sdn Bhd
PERSOLKELLY Malaysia
POWIN STEEL INDUSTRIES SDN BHD
Powin Steel Industries Sdn Bhd
Merison Marketing Sdn Bhd - Career Page
Coffeebean
Body Guard Technologies Sdn Bhd
POWIN STEEL INDUSTRIES SDN BHD
Lotus's Malaysia
Lotus's Stores (Malaysia) Sdn Bhd
TKS ESTATE SDN BHD
New Jobs Posted in Cheng, Malacca
Latest Jobs in Cheng, Malacca
-
Tv Host
2 Km Enterprise -
SERVICE ENGINEER (Mandarin) based in Melaka Penang KL Ipoh – Malacca
Koseido Engineering Sdn Bhd -
Technician (M&E) ( LOTUSS MELAKA CHENG )
Lotus's Malaysia -
HR Executive
HAYAN PRINTS (M) SDN BHD -
Hr Manager
HAYAN PRINTS (M) SDN BHD -
Associate Cashroom/Customer Service ( LOTUSS MELAKA CHENG )
Lotus's Stores (Malaysia) Sdn Bhd -
Warehouse Assistant (Factory, Melaka)
PERSOLKELLY -
Internship For Finance Clerk
Merison Marketing Sdn Bhd - Career Page -
Warehouse Assistant (Factory, Melaka)
PERSOLKELLY -
Production Assistant (Factory, Melaka)
PERSOLKELLY