Billing Team Lead

Updated: March 09, 2024 11:10 PM GMT

Full-time Job in Bemban, Malacca

Gratitude Inc.

Bemban, Malacca

**Role**:Billing Team Lead
• *Timings**:Day Shift (Permanent)
• *Industry**:Other
• *Work Mode**:Work from office
• *Functional Area**:ITES / BPO / Customer Service
• *Process**:Chat

Key Skills: Japanese language Japenese japense
- Salary : 10k-11k MYR

Language Proficiency: English (B2 level) + Native Japanese

Location: Cyberjaya

ROLE : Quality Analyst cum Trainer

Rotational shifts
- Role & Responsibilities:
I. Trainer- Under the guidance of the class Trainer and supervision of the local Training Manager, the

Program Ready Trainer will facilitate the training of classes as requiredadult/accelerated learning techniques using a variety of training delivery modalities in a classroomenvironment- Present training materials through classroom learning, hands on demonstrations, and supporting

activities for technical, customer service, and sales accounts- Assist in evaluating the performance of associates using tools available such as assessments,

playbook observations, etc. to the... More Detail