Learning and Development Analyst

Verizon

Quezon City, Metro Manila

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you’ll be doing...

The performance support Author role makes up 70% of incoming performance support requests, maintains the integrity of the performance support tools, including Agent Assist and BOTS for the enterprise.

This role is vital to the daily strategic operation of the business ensuring the most current/relevant content is... More Detail

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